Can't withdraw my revenues


#1

Hello everyone,



I tried to withdraw my funds and received this message

"To enable withdrawals in this account, please contact our support here. Thanks."



I never had any problems and I have this account for 2 years.



Can anyone explain me what is wrong and also I contacted CS but they don’t respond me for 2 days.



Second question is how long do I need to wait to get support message from CS.



I hope everyone understand me well.



Thanks


#2

How fast CS responds depend on how long the ticket queue is. The fastest i ever got a reply was within 48 hours and at most i waited 5-6 days.


#3

Thank you very much.



They respond me when I open this discussion.

Also they fix my problem right away.