I tried to withdraw my funds and received this message
"To enable withdrawals in this account, please contact our support here. Thanks."
I never had any problems and I have this account for 2 years.
Can anyone explain me what is wrong and also I contacted CS but they don’t respond me for 2 days.
Second question is how long do I need to wait to get support message from CS.
I hope everyone understand me well.
How fast CS responds depend on how long the ticket queue is. The fastest i ever got a reply was within 48 hours and at most i waited 5-6 days.
Thank you very much.
They respond me when I open this discussion.
Also they fix my problem right away.