1. Change the 90% score of just 1 parameter to leveling, to an overall 90%. So if you fail in just 1 parameter, but keep high standards in others, you can keep your level, or be promoted.
Example what is happening today:
-If you have 100% Response Rate, 100% delivered on time, 89% order completion, 100% rating (5 stars), YOU WILL GET DEMOTED, but your overall performance is 97,25%.
-NOW, if you have 90% Response Rate, 90% delivered on time, 90% order completion, 90% rating (4.8 stars), YOU WILL KEEP YOUR LEVEL OR GET PROMOTED, but your overall is 90%.
RESUMING, the seller with 97,25% score gets punished, and the seller with 90% score get promoted. Kinda nonsense, right?
2 . Value the good sellers too. Just it.
Many people think I’m against new sellers, or giving a chance to discrete gigs, but I’m not. I just think in long term. Many new sellers today, could be the best sellers tomorrow. How would they react if the “prizes” (like placement) of hard job they did would just be given to a gig, which can be good, or may not?
There are a plenty of features to help new and discrete gigs, sellers should just find a way to use this. But recently they seems to be waiting it falling on their lap, and for incredibly it looks, it’s happening.
Meanwhile, the good sellers, which can be new or veteran, are being obfuscated by fiverr. Today, there is no ranking/filter/feature which properly display/value the best sellers.
People say: “Oh, but if you are veteran you had your time, now it’s mine” (but in a kinder way, of course).
I believe Fiverr is too focused on making money (promoting higher priced gigs on RECOMMENDED filter, raising fees, changing placements, PROS), that they seems to forget that the real good sellers where those who created, or helped to fiverr reputation, and also sustained this.
Even this new leveling system was created to seller produce more and more, with less “waste”.
It’s common in a product company, trying to sell the worst product for the highest price possible, and let the good products to sell by itself. BUT we are not selling products, we are selling services, the stock is UNLIMITED, so there is no necessity to obfuscate your good services to try selling your average/bad ones.
I would like to keep at fiverr for many years yet, but like it’s being run right now, there is no way someone do this or feel safe with fiverr marketplace. You are in constant risk of being obfuscated by a new feature.
I know that we aren’t fiverr employees, but if fiverr keep this policy, the rotation of sellers will be huge, which is no good for any company.
Just imagine a seller with 55K reviews. Probably they have many usual buyers, but lost many positions in ranking because the last changes (not because it’s performance). What if this seller resolve quitting fiverr and take some of their customers along?
It happens everyday on many companies all around the world (mainly with service companies). Not because fiverr is an online marketplace it can’t just happen.
Anyway, this is my opinion. Start valuing the true best sellers TOO. Everyone can become one.
BUT if with all these features for new and discrete gigs, if you can’t stand out, c’mon, I’m pretty sure the problem isn’t with fiverr.
Just an analogy: I don’t care your political orientation, but it’s like communism/socialism against capitalism. The first 2 are theoretically perfect, but only the last one truly works. For me, fiverr today looks like the first 2, but used to be like the last one in the past.