Fiverr Community Forum

Changing the new default responses when you receive a new order

Hi! I noticed recently that Fiverr changed the text box area at the bottom of the order page when you receive a new order. Where there used to be a text box to type with options that you could preset above that let people know things like you need more information or that you’re all set and thanking them for their order, there are now just two options and I don’t see a way to customize them.

Is there a way to disable this or to change the text? I don’t like the way the new text is formatted (as it’s cold and generic by nature), and it’s kind of a pain to have to click one, delete all the text it puts in there, and rewrite it. The old way of just clicking my preset was a lot faster and better.

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