Changing Username and Create a new account with same E-mail


#1

Unfortunately, I have given my username wrong,now i want change my username and also create a new account with this E-mail.If there is any processes to change this username this really better way for me.Unless maybe deactivated account is the one way.Can i open a new account with this E-mail.


#2

If you open a new account with the same email, both of your accounts will be disabled.

Contact Customer Support and ask them for help.


#3

I don’t think it is allowed to change the username… let us know if you succeed…


#4

Unfortunately, You can not change username. You can delete current account and create a new account with correct formation as you need. And you have to use new e-mail. No way to use current account’s email again. For more clear info submit a ticket on support.


#5

Thanks a lot for your kind information.


#6

this is the problem i want to use my old email address but that’s can’t be possible.

  • Thanks a lot for your kind information.