Fiverr Community Forum

Charged extra

My recent order was for 6 USD but I got charged twice. Once for 6 USD and the other one for an extra dollar. I couldn’t find any customer care email or number to reach out to check why it was done? Any ideas why it happened? No I didn’t leave a tip.

There is a processing fee of $1. When you purchased a $5 gig the total should have been $6. As for the extra dollar is it pending on your credit card statement?