Fiverr Community Forum

Charged my mastercard. But order not completed

I place an custom order and paid my money 95 dollar with fiverr fee. Whereas now my dashboard showing order uncompleted. But charged correctly please check my attach. What can I do?

Most likely you have forgotten to fill in the order requirements. Fill in the required information and the order should start. If you have issues finding the section you can ask your seller for a “Nudge Message” or contact customer support for assistance.