Fiverr Community Forum

Charged with no confirmation

Hi, This is my 1st gig request on fiverr, have been charged $5 and havent got any response + also i have realized after the charging completed i have been asked to sign in. Wondering how the charging happened without knowing who the user is. Quite fishy experience!

Can someone assist me on this.

You need to reach out to the seller directly. Go to their page, click “contact me,” and send them a message.