Fiverr Forum

Charged with no confirmation


#1

Hi, This is my 1st gig request on fiverr, have been charged $5 and havent got any response + also i have realized after the charging completed i have been asked to sign in. Wondering how the charging happened without knowing who the user is. Quite fishy experience!



Can someone assist me on this.



#2

You need to reach out to the seller directly. Go to their page, click “contact me,” and send them a message.