Fiverr Community Forum

Chat contacts appearing offline

When I use my chat inbox, often users will appear offline or “away” but if I then refresh the page suddenly their true status appears and they are online.

I currently have multiple people who are actually online in my inbox, but they all appear offline until I select their chat and refresh the page.


Still having this bug…

Mostly when I’m using my PC browser, it shows all contacts on my inbox are offline but when I click on their messaging inbox, it displayed their real status. But using the mobile app doesn’t have such bug.