In both desktop andthe mobile app, the chat is horribly confusing. When I speak to a potential freelancer or one with whom I have a current project going on, I’d like it to be just like a simple inbox. Recent interactions with people should be at the top, in chronologically reverse order. And it would be helpful to see all the interaction messages within each chat for context.
In desktop, the chat “Messages” is something different after an order has started. It’s within the context of an “Order”. Why? What’s the grand Einstein logic of this?
In mobile app, even while I’m chatting, the chat disappears as if it’s a feature to show me only the new stuff someone has written - why? I’d like to see context of what I’ve been speaking.
If it’s so monumentally important to show me only the new stuff, then highlight it in a different colour or mark it with a green dot or something, which can disappear when I’ve read it. But I’d appreciate one chat interface, not so many. Hope others feel the same way. I quite like the functionality here and have had success finding freelancers, but the chat and communication functionality is hideous. Please simplify it. Thanks.