vidyamohitraj Posted October 31, 2020 Share Posted October 31, 2020 One buyer placed an order of 6 video voiceovers with me and cancelled the order after taking all the work. He even wrote I did a good job, more than he expected. I had 5 more days to go for submission and I sent him voiceovers on fiverr order link but did not submit order as he wanted to see the voiceover work before submission and he just took all work and cancelled. What can I do? Link to comment Share on other sites More sharing options...
vidmah Posted October 31, 2020 Share Posted October 31, 2020 Same to me before. It was the worst experience. 😠Nothing to say about it. Link to comment Share on other sites More sharing options...
lloydsolutions Posted October 31, 2020 Share Posted October 31, 2020 One buyer placed an order of 6 video voiceovers with me and cancelled the order after taking all the work. He even wrote I did a good job, more than he expected. I had 5 more days to go for submission and I sent him voiceovers on fiverr order link but did not submit order as he wanted to see the voiceover work before submission and he just took all work and cancelled. What can I do?but did not submit orderThe buyer orders, pays, and then you deliver.If you bypass this you will have worked for free.Suggest you read the Terms of Service at the bottom of the Fiverr main page.Everything is explained there in great detail.Everyone needs to read the Terms of Service before buying or selling anything on Fiverr.This will avoid so many buyer and seller problems. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted October 31, 2020 Author Share Posted October 31, 2020 but did not submit orderThe buyer orders, pays, and then you deliver.If you bypass this you will have worked for free.Suggest you read the Terms of Service at the bottom of the Fiverr main page.Everything is explained there in great detail.Everyone needs to read the Terms of Service before buying or selling anything on Fiverr.This will avoid so many buyer and seller problems.Hi…but we need to submit work before hitting deliver right? Anyhow I have learnt my lesson. That buyer is freely using my work on YouTube channel and garnering views. I have contacted resolution centre but not expecting anything positive. I had 5 more days to submission so even if the buyer cancelled, should I not get a message/ mail that from fiverr for same? Link to comment Share on other sites More sharing options...
valon_art Posted October 31, 2020 Share Posted October 31, 2020 I think it’s a misunderstanding.Where exactly did you deliver your work?Through the Inbox message as an attachment or through the order page (buyer already place an order?) ? Link to comment Share on other sites More sharing options...
lloydsolutions Posted October 31, 2020 Share Posted October 31, 2020 This may be helpful to you: https://forum.fiverr.com/t/top-5-tips-to-protect-yourself-from-badly-behaved-buyers Link to comment Share on other sites More sharing options...
vidyamohitraj Posted October 31, 2020 Author Share Posted October 31, 2020 I think it’s a misunderstanding.Where exactly did you deliver your work?Through the Inbox message as an attachment or through the order page (buyer already place an order?) ?Yes we had an ongoing order. I delivered him On the attachment link of chat page that comes in order timeline section. I had 5 more days but I delivered earlier And since file size was over 1gb. I had taken screenshots of my delivery and his comments and was going to submit before which he cancelled. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted October 31, 2020 Author Share Posted October 31, 2020 Same to me before. It was the worst experience. 😠Nothing to say about it.Did you get any resolution? I am feeling so disappointed right now. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted October 31, 2020 Author Share Posted October 31, 2020 This may be helpful to you: https://forum.fiverr.com/t/top-5-tips-to-protect-yourself-from-badly-behaved-buyersThanks…I just wish I had not put so much hard work in it. Link to comment Share on other sites More sharing options...
valon_art Posted October 31, 2020 Share Posted October 31, 2020 Hi…but we need to submit work before hitting deliver right? Anyhow I have learnt my lesson. That buyer is freely using my work on YouTube channel and garnering views. I have contacted resolution centre but not expecting anything positive. I had 5 more days to submission so even if the buyer cancelled, should I not get a message/ mail that from fiverr for same?You have to deliver it through the order page. Hit the deliver-now-button (green) than you will be able to send your work.Everything in the “normal” message box won’t be accept as a delivering.As @lloydsolutions mentioned “If you bypass this you will have worked for free.”therefore Fiverr can’t help you.Hi…but we need to submit work before hitting deliver right?NO! You hit the button first, then you attach your work. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted October 31, 2020 Author Share Posted October 31, 2020 You have to deliver it through the order page. Hit the deliver-now-button (green) than you will be able to send your work.Everything in the “normal” message box won’t be accept as a delivering.As @lloydsolutions mentioned “If you bypass this you will have worked for free.”therefore Fiverr can’t help you.Hi…but we need to submit work before hitting deliver right?NO! You hit the button first, then you attach your work.I learnt my lesson hard way. Not just I loose $60 but my order completion rate went down very bad. And that guy is freely using my work on YouTube. Thanks guys for all the help. Link to comment Share on other sites More sharing options...
valon_art Posted October 31, 2020 Share Posted October 31, 2020 Nah, better learn to loose 60 bucks now instead of loosing 600 in the future. Think this way 😄Life means learning, nothing else.You surely will get your 60 back soon. Best wishes for the future 😄 Link to comment Share on other sites More sharing options...
vidmah Posted October 31, 2020 Share Posted October 31, 2020 I learnt my lesson hard way. Not just I loose $60 but my order completion rate went down very bad. And that guy is freely using my work on YouTube. Thanks guys for all the help.Don’t worry. Be patient. And forget it. Link to comment Share on other sites More sharing options...
vidmah Posted October 31, 2020 Share Posted October 31, 2020 Nah, better learn to loose 60 bucks now instead of loosing 600 in the future. Think this way 😄Life means learning, nothing else.You surely will get your 60 back soon. Best wishes for the future 😄Well said. … Link to comment Share on other sites More sharing options...
valon_art Posted October 31, 2020 Share Posted October 31, 2020 Well said. 😛…by reading it again I’m not sure anymore. But for sure I become insane if I have to wait another week for the next buyer 😂 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 1, 2020 Share Posted November 1, 2020 I learnt my lesson hard way. Not just I loose $60 but my order completion rate went down very bad. And that guy is freely using my work on YouTube. Thanks guys for all the help.Not just I loose $60 but my order completion rate went down very bad. And that guy is freely using my work on YouTube. Thanks guys for all the help.If the buyer did not buy your work then it is not his. It is yours. You can contact YouTube and give them proof that you created the content and the buyer took it without paying and they may take the work down.Or you could tell the buyer that you are going to contact YouTube to inform them he is using work he took from you and he may choose to pay you after all. Link to comment Share on other sites More sharing options...
johncharmant921 Posted November 1, 2020 Share Posted November 1, 2020 How does that even happen? Link to comment Share on other sites More sharing options...
johncharmant921 Posted November 1, 2020 Share Posted November 1, 2020 Don’t worry. Be patient. And forget it.How does that even happen? How they cancel after you deliver? Link to comment Share on other sites More sharing options...
vickiespencer Posted November 1, 2020 Share Posted November 1, 2020 How does that even happen? How they cancel after you deliver?Two ways.They complain to CS that they did not like your work and have proof to show it did not do what your gig says it will.They do a charge card pay back. In this case, Fiverr closes their account.The seller delivers the order through the messagings system instead of creating an order and delivering it there. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted November 1, 2020 Author Share Posted November 1, 2020 How does that even happen? How they cancel after you deliver?His fiverr account got deleted. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted November 1, 2020 Author Share Posted November 1, 2020 Not just I loose $60 but my order completion rate went down very bad. And that guy is freely using my work on YouTube. Thanks guys for all the help.If the buyer did not buy your work then it is not his. It is yours. You can contact YouTube and give them proof that you created the content and the buyer took it without paying and they may take the work down.Or you could tell the buyer that you are going to contact YouTube to inform them he is using work he took from you and he may choose to pay you after all.Yes that was my next resort, but the seller contacted me saying his account got deleted due to glitches and he shared the screenshot of the mail with fiverr where they have said it was a mistake from their end. I have raised the same thing to fiverr CS, I just want them to correct my order completion rate. Link to comment Share on other sites More sharing options...
firoz_hassan Posted November 1, 2020 Share Posted November 1, 2020 Nothing to do in this issue. Just keep going and forget everything. Link to comment Share on other sites More sharing options...
wp_abdulla Posted November 1, 2020 Share Posted November 1, 2020 It’s a very small issue.i hope , you will get more order in future, don’t worry and you should not be upset. Link to comment Share on other sites More sharing options...
vidyamohitraj Posted November 1, 2020 Author Share Posted November 1, 2020 It’s a very small issue.i hope , you will get more order in future, don’t worry and you should not be upset.Yes true…thank you !!! Link to comment Share on other sites More sharing options...
graphics_brand Posted November 1, 2020 Share Posted November 1, 2020 Did you get any resolution? I am feeling so disappointed right now.Fiverr might not be able to help you on this issue. you delivered in message. this doesnt have watermark on it.so the custiomer can use it without completing the order Link to comment Share on other sites More sharing options...
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