Fiverr Community Forum

Cleared Funds reversed to pending and not showing on my balance

Hi there,in 27 June 2020 my two completed orders suddenly cancelled showing the reason "
Cancelled Payment Refunded to Buyer" at the same time the funds showing the status "
Cleared Funds Reversed to Pending " and my those funds not showing on my pending balance also not in my cleared funds.I submitted a ticket regarding on the issue but still not getting any reply.The same thing happening with all my further pending funds.Please help me if you have any solution .