Just heard from CS. I apparently can’t post a screenshot from my phone but they basically indicated that they’re working on it and it should be fixed in a couple hours.
I have 2 orders from the 3rd still not cleared as well.
Not sure what OS you have but on iOS there is a small icon in the right bottom corner for files uploading.
I hit that and it gave me the option to use my camera or hit my downloads folder
The techs are apparently working on it.