Clicks from Facebook ads don't count as clicks in gig analytics


#1

So, I recently made several tests running some fb ads for my gigs (yes, it is allowed to do that. I even asked CS). In most of thise ads I got several clicks. The most successful ad brought me 180 clicks, which is cool, right? The thing is… When I check my gig analytics at the same dates my ads were running, the clicks, views, impressions etc are very low, like every other day I didn’t run an ad. I really can’t understand.


#2

Either the clicks weren’t going to your gigs or they weren’t being counted for some reason. Could they have been going to your profile rather than an individual gig?


#3

No, this can’t be the issue, since the link of the ad was for a specific gig


#4

Inaccurate gig stats?


#5

There’s a separate counter for “Social Clicks” or “Social Views” or something, you can switch to that in the drop-down next to “Impressions in the last 30 days”, maybe FB ad clicks would show up there?

edit: it’s called “Social Gig Views”, for my gig, it’s showing “No data available for this graph type.” when I click it (which would be correct as I didn’t run any ads or post that gig on any SM).


#6

No, I checked, Social Clicks don’t increase at all, like all other gig stats


#7

Then I guess your only chance at an explanation is to ask support about it.