Client asked for a modification 15 minutes ago but my Dashboard is showing 2 days ago


#1

Hi everyone, here’s a thing I’m seeing for quite some time. The time management module on fiverr seems buggy. It’s always miscalculating time. It’s been 2 days I delivered a gig, the buyer asked for a modification aprox. 15 minutes ago but the dashboard is showing that the buyer asked the modification 2 days ago. What’s really bothering me is - in the order page it’s showing that I’m ## LATE ##. Is it going to effect my rating or let the buyer cancel the order based on the late remark? Please Help.



Thanks in advance.

Mushfiq


#2

There’s nothing we can do for you.
Everyone on this forum is a seller or a buyer just like you.

You need to contact Fiverr support: https://www.fiverr.com/support


#3

Reply to @liquidlettuce: I wasn’t really looking for someone in the forum to solve my problem. Just wanted to know if someone else is facing something similar and if it’s really a bug. I know your suggestion is the only way (contacting support) to know for sure but I’ve already opened a ticket for a much more serious issue. They’ve yet to reply on that after 5 days. I understand they have a lot to handle so I was just seeking some advice on my current issue in the forum before opening another ticket.

Thanks


#4

Reply to @mushfiqbabu: Gotcha. You know, the whole site has just felt “buggy” these last few days. Like, last night the message system was taking absolutely forever. I think that’s tied to your problem. I had clients ordering 24-hr turnaround gigs, then not filling in the requirements (so I thought.) I’d wait an hour or two and then send the nudge. Then I’d get the order requirements a few minutes later timestamped to right after the order time. Now I just found out in another thread that my gig cover images that have been active for like a year don’t show at all to other users. Plus super slow search loading times.

It feels like their servers are overloaded, or thrashing the disks or something like that.