Weeks of discussions that can be summed up in:
“Fiverr is ambitious, forward-thinking Company attempting to move away from a $5 to the higher priced model. See the guy who designed Apple’s logo offering Logo Design for $10,000, it can be done! See?”
*Illegitimate Paypal Chargeback Ensues… *
Fiverr: "We’re sorry but we aren’t a Company serious or large enough to hire a dozen of CS professionals that will take care of fighting the PayPal disputes for honest, hard-working Sellers and prevent them from getting ripped off by hundreds of dollars from scamming, high scale buyers that we are after bringing to the marketplace.
But, oh, don’t worry! We’ll ban their accounts if they rip you off for several hundreds (maybe even thousands)! (Can you imagine a $10,000 order requiring weeks of hard work being charged back and immediately refunded?)
Takes entire 7 minutes of their time to setup a new one, change their mail and IP and do it all over again. That shoulld show them! 7 minutes is no joke!
Don’t you worry. Hey, by the way, we raised the ‘Service fees’ by the way so we can keep providing you with the outstanding protection we offered so far and keep making you feel safe, confident and prosperous working for a renowned, future reputed & high priced agency such as Fiverr.
See you!,
The Fiverr Team"
LOL, If I wasn’t as capable and business savvy as I am, and had tons of success in various ventures, I too would spend DAYS and WEEKS ranting about Fiverr, their decisions and Dev Team on Forum. I completely feel and understand you. Can’t advise anything else than: provide serious work on serious platforms.
Doing large orders on Fiverr is great if you have a long, mutually respectful relationship with your Client. But it’s your relationship with your Client that will protect you, not Fiverr’s policies and protective mechanisms.
Cause’ none exist.
Once again, I’m very sorry this happened to you. Extremely costly lesson.