Fiverr Forum

Client can't proceed to "Accept and Pay" option

This is my first ever client. Client reported that he’s having a hard time trying to pay me for my project due to an error message which says “Sorry we are unable to process your payment. Please try to use an alternative credit card.” Client said that it has more than sufficient funds to pay me. Can you help me if what seems to be the problem? Is it from his end or from my end? Thanks a lot. Please help us.

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I am not sure, but I think there is an issue with the system in general… I am also trying to create a custom offer but can’t. Tried every trick…firefox, chrome, safari. Windows, MacOs. Nothing.

A lil patience, hope the engineers fix it ASAP.

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Yah, hopefully they can fix it.

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