Ughhhh I feel terrible! I just had a wonderful new client who loved the voiceover work. When I send the final delivery I always add, “please let me know if I can do anything else”
I was so busy at the time and 2 weeks flew by and there it is…a notification that a buyer left a 5 star review.
100% of the time I get a notification that a buyer accepted my delivery and has left feedback. I looked at every notification and there was NO NOTIFICATION that the buyer left feedback.
I feel strongly that you should always take the time and review the buyer. What’s worse is I hope the buyer didn’t think I just didn’t care.
I only received the notification that the buyer left a 5 star review. My only option was to thank her in the reply and message her back and gave her my apologies.
I can’t even think of a way to keep track of this without depending on the notification.
Has this happened to anyone else? Did you add a protocol in to avoid missing a buyer completion?