Fiverr Community Forum

Client is not responding

A client reached me and asked for work. He wanted me to design some sections on his website. I sent him custom request and we started our project. But he didn’t gave me login credentials for website dashboard. I sent him messages and now he is not responding. I went to resolution center and requested for cancellation of order. will it affect my gig? If it is buyer fault, will it still affect my gig?

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Reach out to Customer Support and ask them to cancel it for you.
. https://www.fiverr.com/support_tickets/new

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You can contact Fiverr Customers Suport And explaain your issues.
I hope that would be best.
Thanks

Hello, please make sure to have gig requirements set up where you will ask for such information. Buyers probably don’t know what you need unless you tell them and gig requirements section is the best way!

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