So here’s the story. One client did buy my gig, I message him for additional instructions like my other client we’re exchanging messages for clarification. But this client is unresponsive. He even cancelled his order after an hour or so. All I remember is He did buy my gig that day and cancelled the offer that day as well. The problem is He’s giving me NEGATIVE FEEDBACK, which is so depressing. I attempted to contact him but I can’t message him back.
Yes, contact Customer Support as @biancha suggested.
contact customer support, give them the order ticket and screenshots of the convo