Fiverr Community Forum

Client not answering

hey, I got my first order but the issue I am facing is that the client is not answering my questions regarding the task. i ask him many question but he did not reply. though he was online.now what should I do ? should I start the task or wait until he replies?

5 Likes

@binteee kindly not cancel an order, the buyer sends some requirements.
you can start that job and deliver it before time.
then if he/she wants any modification he/she request a revision from you

3 Likes

But what if he have hired someone else??

Hey @binteee
You do the task and deliver it on time with the requirements he gave you.

1 Like

@binteee complete work first then you must have to try to satisfy the buyer to complete the order, if he/she not reply 3 days after you deliver the order, then order automatically completed

3 Likes

I am facing the same problem. I have delivered my work 2 days ago. After 3 days will I get the money?
Thanks.

1 Like

yes.After 3 days of delivery order has been completed automatically and you get your money…

4 Likes

InshaAllah. Thanks.:blush:

1 Like

Hi… I almost have the same problem but the client didn’t gave me any response…he marked my requirements as he gives me the information but the didn’t answer… I don’t know what to do because the time is running and I don’t want to cancel the order because I don’t want to affect my rate…I only have 3 day left… I worked with him before