Fiverr Community Forum

Client seeking personal information

Hey everyone,
I know you all are busy but today’s topic is a little different. People are contacting me and directly asking for contact details. How to handle these type of clients.

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Just refer them to the Terms of Service at the bottom of the Fiverr main page where sharing such details is forbidden

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I know I tell them but they say we want to know the person in personal with whom they are going to work.

If they continue you refer them back to your previous answer.

Just say “As I have explained this is forbidden.”

(They are probably not genuine buyers).

Check this out: https://forum.fiverr.com/t/top-5-tips-to-protect-yourself-from-badly-behaved-buyers

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Report and block them so that they can’t contact you anymore.

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If they wanted to get to know you, the person in the professional, they would talk to you right here in the chat system they are already (ab)using.

Mark them as Spam once you have made your position clear, but they keep coming.

:slight_smile:

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