It’s very unfortunately experience. There’s a lot of good clients, and very honest people here. But I wanna tell you THE WORST EXPERIENCE EVER, I’m a graphic designer, well a month ago a user( I had to tell his user, so you can avoid it if you can,user: cme****) ask for a tri-fold, his order included just 1 design concept, and 3 stock pictures, 3 revisions, no more than that, well for requirements I asked for copy text in PDF, word, or pages what he did not do, he just uploaded a image, so I had to write by hand all the trifold, he asked for a “new” and “fresh” no more comments than that, so I did my job, I delivery and he disappear for days, then he says “he’s disappointed because he wanted the same trifold he sent but with the new logo” (He never mentioned that before), then he asked for a revisions but with no instructions (I contacted resolution center just to be clear, I contacted them twice indeed, and they not helped at all, just said things like “try to contact him”), but well I tried many with messages to reach him out and tell him that he can make revision in the current design, because what he was asking now it was a new a completely new concept, and finally he answer saying that he already said what he wanted, so to avoid loose the order I made a completely new design, witch new images (which I did not charge extra for that) he disappears another days and finally he says it was ok but no happy “i’m gonna use another designer”, but well … the order was ended so I said, ok, don’t worry good luck. Now, a month ago that happen, he canceled my order, and fiverr accepts it.
I’m so sad, and disappointed they (fiverr and this person) took my money away, because I already worked this money, I already earn this money. My time, my work, (and of course extra time and work because of his dramas and threat (to change me for another designer), I did more than he payed, he has my work in his pocket, and hi did not pay.
I feel so defraud, because Fiverr don’t even asked or at least check my previous petition to help for this person, and now I don’t know what to do.
So, It’s supposed to be like this? Nobody support us designers? So practically if the user wants, we work for free?
Have you ever passed something like this before? What did you do? What do you do now to avoid this behaviours?
Thank you for taking the time to reading me. I appreciated, I feel disappointed and scammed, alone.
I hope you can give me some advice to avoid this, and maybe we can help us each other to avoid this kind of scam.