Fiverr Community Forum

Client threating me to close my account

Hi Fiverr Support

I completed my work of the Shopify variant discount issue and everything is working fine, so I delivered the order, he agreed that now issues have been fixed, but he was not making it as complete because he wanted me to make a video for it how you fixed the issue, so he can send to his Developers, which is almost 2 hours long. Now I asked him It’s impossible for me to make a video.

Now when he marked as completed, now Client threatening me to close my account from Fiverr Support.

Let me know what should i do? please help :frowning:

1 Like

Anyone can help me please

Report his behaviour to CS yourself. If the order description did not contain anything about a video, you are not obligated to deliver or share any kind of video.

You can also offer the client a gig extra if he wishes to receive something that is outside the scope of the original order requirements.

I already did, now waiting for their kind response.