Hey everyone! I’m not sure if this has maybe been discussed before, I haven’t checked the forum in quite some time but this has been bugging me for a while now.
All of my gigs rely on wordcounts, proofreading for example.
With my basic package, I can proofread up to 500 words, the other two options are for higher word counts but they also have a longer delivery time, so Premium would be 2500 words within 4 days for example.
Now, I’ve noticed a lot of clients who place direct orders just use the basic function (with which the delivery time is only 1 day) but instead of picking the basic 500 words, they place orders for e.g. 3000 words or sometimes even up to 6000 words, forcing me to deliver this amount within 24 hours.
So, my problem is that the delivery time doesn’t automatically increase with the respective wordcount. I’ve even had clients who ordered the basic 500 word gig 9 times so that the delivery time doesn’t increase…
I’m aware that I could just ask the clients to increase the delivery time / cancel the order / charge extra for fast deliveries but this never really works as well as it should, if I message a client because I need more time or I need to charge them extra, they might just not reply, forcing me to either cancel the order or have it run late if I can’t finish it in time and in the end that’s always taking a hit to my stats as a seller.
I was wondering if anyone working in similar fields with price per word count / minute, etc. experienced the same issue or maybe knows a way to avoid this, because even if I just set my gigs to only show the basic version, potential clients could just order multiples to avoid the longer delivery time.