While some people are genuinely 110% decent human beings, many (even those who are mostly decent) will try it on at least once in any transaction. Do not allow the space to be taken advantage of as while the sneaky client acts like it is altruistic trust it is about not valuing yourself and setting appropriate boundaries. Do you get to take home food from the supermarket, eat it and pay next week? No, and for good reason. This is the precedent here.
@benedictrm I totally agree. In my case there were 3 buyers asking the same. Imagine that all my buyers were asking the same… I need to put food on the table. What I usually say is that I cannot make exceptions to some clients and to others not, because that wouldn’t be fair, but they keep insisting and then I have to be more assertive. What I don’t get is, if they placed larger orders in the past, why they do this just to get a extra $10 work for free? It doesn’t make sense to me.
I have some situation after doing half of my work my buyer place the order.
@codermoyej I’m glad your client was honest to honor his compromise. When you just know a username and you don’t even know the name of the company that he represents he has all the power in his hands to decide if he is going to pay you or not. And, besides that, I believe that if you do that, they will assume that as something granted and that you have the obligation to do it all the time. Please be careful. You are risking your payment.
Overall loosing buyer is not good for seller.
@codermoyej Loosing a buyer is not good, of course. That’s why I’m asking advice about how to deal with those situations, but… imagine if everyone was asking you that and you were depending on them to put food on your table… It’s complicated. In my case, I prefer to not do it. But I want to find a better way to say “no” and not loose the client, by educating him to change his behavior because, if he asks me that, he will do it with other freelancers for sure and he will act like he has the right to demand it. And that is wrong.
Why would someone “trust” a random person on the internet who immediately tries to scheme their way into paying less and receiving more?
@lenasemenkova I totally agree with that. We just know an username and no one will force the client to pay after the job is done. When I started as a freelance, while working at other platform, I made a mistake (we all do when we start) and a client asked me the same thing. At the end, he blocked me and I never heard about him and I was unable to receive my payment. Fortunately it was not a big amount, but still… For me is not a question of trust, but method. If we give buyers a chance to do that, they will demand even more.
I’m wondering if it’s not our responsibility to educate the buyers to respect the terms and conditions and honor compromises according with the rules that were established… Because I thing we have that responsibility too. By honoring those rules and paying upfront they are respecting Fiverr rules and also freelancers.
This one wanted to cheat you. He would not have paid.
Fiverr does not work on trust. It works by the buyer placing an order, paying for it, and then the seller does the work.
@misscrystal I totally agree with you.
Just send them a friendly reply and be helpful, as they apparently don’t quite know how Fiverr works, by kindly sending them the link to the Fiverr Buyer Help Center article “How Fiverr Works” It even has a video, no excuse to not know how it works.
@miiila Thank you. I will try this method next time.