Fiverr Forum

Clients not receiving Messages or Orders


Anyone else having issues with their clients not receiving anything!!! I’m getting really frustrated with this. I wrote a client yesterday to say I was working on their project and find out today the message never went through.

Last client, I sent their order 2 times and it never went through.

Client before, same thing. Sent their order repeatedly and it never sends

This has been going on for weeks. It’s unacceptable. I went to contact Fiverr and of course, there’s an error when I go to log in, so I wasn’t able to contact them either.



Try from Fiverr mobile app. Also you can contact support for help.


Yes, I had this problem but all the way around. My clients couldn’t send messages to me on the order page which was quite frustrating for them.


use the Fiverr mobile app. for contact support