I have several buyers who are native speakers of my own language (Norwegian). Would you say it’s a good idea to communicate in my native language with these buyers, rather than English, or is this something that could result in problems?
I can imagine if a dispute is not solved and CS needs to investigate, they will have a problem with this if the conversation has been in Norwegian rather than English. At the same time, it’s much easier to many of them and me to communicate in our native language if the buyers English is limited. Can help avoid so many problems where the language barrier can be a problem.
Many Norwegians have an OK vocabulary, but they miss the nuances of the English language a lot.