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Completed a $50 order, got paid $12. What?!?

I just completed an order of $50, but I got paid only $12. What is going on?? Everything was normal as always, but Fiverr decided to pay me less than a quarter of the full amount, I don’t understand. And this is not a bug of my browser, because I tried with a different one and it shows the same

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It takes 14 days for clearances. But you can contact with the cs.

This doesn’t answer the question why I am seeing $12 instead of the full amount

$12 is for the initial $15 gig, you had an extra and that’s most likely cleared separately.

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Thank your you answer. I see now that the extra is cleared separately. Do you know if Fiverr always show only the value of the initial gig without the extra?

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Now I understand why it made me confused: Because in all my other orders it shows the total amount of the order, not just the initial one. It is strange

Well, I assume the buyer made a separate payment for the extra. Thus… Fiverr sees it as a separate payment and it’s cleared separately. I wouldn’t worry about it. Fiverr always handles these things seriously. I never had any payment related issues with this and I will soon have 7 years on the platform.

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Okay! Thank you very much for your help :slight_smile:

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