Fiverr Forum

Completed my project but still did not receive my payment?


#1

So I just finished doing some design work for someone and I already sent and Fiverr’s website said it was completed. but now It’s saying it’s in the process “clearing”. I was wondering how long this last and if I will receive my money in a couple of days or so.


#2

It takes 14 days after the gig has been completed. Then you can withdrawal the money.


#3

Why so long? Do you know if you could shorten this somehow?


#4

No, you can’t. Fiverr does this (from what I understand) to protect themselves against a buyer initiating a chargeback.

Just focus on getting more sales. Then every day or so, you will have more funds clearing.

Good luck!


#5

The process works as follows:

  1. The purchase has a 3 day period of which the buyer can request a revision.

  2. The order is completed after 3 days (with no response from the buyer)

  3. The “clearing period” takes 14 days for (new sellers)

  4. The available funds will show up on your dashboard. If it’s not there, it’s not ready for withdrawal.

To learn more about these processes visit the Fiverr Academy.

Best of luck!


#6

Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.

FYI~ This information was disclosed in the TOS.

https://www.fiverr.com/terms_of_service?source=footer


#7

Until you become a top rated seller you have to wait for 14 days.