Fiverr Community Forum

Completed Order Cancel

Order was completed buyer gave 5 star feedback and after few days of order completion suddenly order cancel and amount charged back from clearance how this can happen if it is then Fiver should give charged back amount to Seller because the deduct 20% on every order and seller also have proof of good rating and order completion.

2 Likes

Was the order canceled by buyer, or canceled by Fiverr?

Cancel by fiverr and they also don’t have valid execuse to buyer and now amount shows -30

You can file a ticket here: https://www.fiverr.com/support_tickets/new