Today I received a chargeback for order completed 8 days ago. I received 3 emails today from fiverr; first one regarding my order cancellation but money been transferred to my account due to chargeback. Second email telling me that buyer has cancelled order due to late delivery and third email regarding refunded money returned to buyer.
Please anyone help me. I have timely delivered my order and buyer himself marked it complete.So, accusation of late delivery is invalid. I am trying to contact customer service but the query is not able to submit because of invalid order no. they say.
I am worried about whether i would receive my payment. I have worked hard and spent my time. Moreover, in cancellation order, the amount shown is double than what i earned from this order.
Anyone please guide me what to do in this whole situation when i dont know where to put my query?