Just today, I requested cancellation for a certain order because the buyer failed to provide any audio for transcription and wasn’t responding for 5 days now. I kept messaging the client but he or she seems snubbing them until I requested for cancellation and he or she agreed to it immediately. It was really weird and I’m thinking somebody’s trying to sabotage my business in Fiverr.
After that 1 cancellation, my Order Completion Rate went to 97% from 100%, which is weird. 1 cancellation in 60 days and it’s down to 97%? How is that? Anybody has experienced this? Please advise. I’ve already contacted CS and waiting now for their reply.