Fiverr Forum

Contact Support/ Customer Service


#1

I have been through this entire website and its “contact support”. I want to talk to a real person or even email a robot, anything is better than the current setup.


#2

The Terms of Service that you agreed to clearly state that any money that is returned to a buyer is offered as Fiverr credit. We may not like that policy but it is the one that each and every one of us lowly buyers and sellers agreed to.


#3

I have 70 dollars that I’d very much like to retain, but since I’m a lowly “buyer” I can’t get my money out of the account.


#4

It feels as if I’m being punished for the seller being horrible and me cancelling the order.


#5

What? You mean we’re expected to read the TOS when we sign up? Why can’t we just insist on the rules being what we want them to be?

:(( ~X( :((