Hi, I am new here on Fiverr, almost a month since I started to sell translations gig, My first client ask me to do voice over and do translation, but I declined it or cancelled the order for the reason that I cannot do voice over, after that I got two other clients and they are both satisfied to my work, one of those client order twice of my translation gig and his last order he gave me a $10 Tip. So that’s the assurance that he is satisfied to the service rendered. Those clients gave me a very good feedback, and me either did the same.
Last week I received a message from client asking me if I can do translation for him, for his web, but it doesn’t materialize for the reason that, not all English terms, colloquial or device terms have a Tagalog translations. Then he change his mind and chose not to do it anymore.
then I suggest some other gig related to SEO that I think he may be interested to, that his website will gain more benefit, In short i just want to do multi selling, suggesting and try to develop a good relationship to the buyer so I can produce great sales and have a regular buyers.
one day upon checking my messages, I cannot open it and it always said that this conversation is blocked, everytime I check any message I have it pops up saying the same thing this conversation is blocked, so I decided to contact customer support, and after dealing with fiverr assistant, she said that my messaging is activated now, but unfortunately when I tried to sign in on my account I cannot access my account for the reason that my account is blocked, hugh, so I contact customer support again and I was surprise for the email I received.
HERE IT IS:
"Your account has been reviewed by our Trust & Safety team.
Unfortunately, we’ve received several complaints from your previous buyers regarding the performance of your services on Fiverr. After further review of your previous order and account history, your account has been disabled. Fiverr takes the matter of security for its members seriously. Any attempts to publish or send malicious content with the intent to compromise another members account or computer environment is strictly prohibited. Taking in to consideration multiple factors, we can not allow sellers on our marketplace who offer poor experiences for buyers.
Please contact us again after a safety period of 45 days to learn how to withdraw any available revenue from this account."
THIS IS MY REPLY TO THEM:
Ma’am what happened? I did nothing, please try to check my previous history, I got only two clients and one of those clients gave me a $10 tips for the service rendered, and if you will check it you will see that the client gave me a very good feedback, that means that he is satisfied to the output of my work the fact that he gave me a Tip. So you considered this a poor experienced, Is that really a poor experienced?
And I don’t know about this thing please explain Ma’am:
" Fiverr takes the matter of security for its members seriously. Any attempts to publish or send malicious content with the intent to compromise another members account or computer environment is strictly prohibited. Taking in to consideration multiple factors, we can not allow sellers on our marketplace who offer poor experiences for buyers."
Security? what did I do to compromise fiverr marketplace and another members account,
Please let me know so that I will know what did I do and fiverr blocked my account. Maybe your burking at the wrong tree Ma’am , I did nothing wrong aside from doing multi selling and sending messages to establish a great relationship to the buyers.
Then the customer support considered this issue is Resolved:
So, if you experienced this I would like to hear from you for me to understand, I always tried to comply to the rules and regulations of this marketplace.
I tried to create a new account to access fiverr forum and share my experienced.
Thanks for your interest for reading this.