Fiverr Forum

Copied work/stolen


#1

So first experience on fiver. Purchased a logo for a website as seller had what looked like excellent unique work. Received it, looked good and paid for it. Coincidentally i Got an email later in the day with my logo attached to a major website. Upon close inspection the logo creater had copied the image exactly from this site.

Poker website, not one I play at but I still receive marketing material for. I consider myself lucky i noticed as I was hoping to build a site around the logo.

What’s my next step? Let it go? It is just a fiver after all?


#2

Also 1 more thing. If I hadn’t of found this out before using it for my site and subsequently got sued who’s at fault? Me? Fiverr? The seller?

How am I to know if every logo or piece of art is original?


#3

As someone said above…contact the seller and see if they will correct the issue for you first! If they will not and or fail to respond, the leave a review stating that this was not original work (how many other people have the same experience and do not know). Let customer support know!



Then find a new designer! There are many of us around that can do quality work!


#4

On the legality, as long as you can prove that it was created for you and you have no idea that it was used by someone else, the seller would be at fault. At least, that is the way that it would work in the UK. While copyright is passed to you, you didn’t do the work but you would need to prove that in a court of law. I think there could be issues where damages are sought against you if you didn’t check that the logo was unique BUT it does depend on the seller’s description.


#5

:frowning: Good luck on your next logo designer. We’re not all like that hug


#6

Wow, a new category!



Anyway back to the topic, you should contact the seller about the issue and if you are not satisfied with his reply you can either ask for a mutual cancellation or contact support if you want to have your $5 back.


#7

WOW! that is crazy! im sorry you got scammed like this. can’t believe people would actually do this but i guess some people don’t realize the trouble you can get into copying other peoples logos


#8

One thing you have to know about the internet is that nothing is private and/or owned especially graphics. I did a wedding shoot about 10 years ago and posted raw images onto a database that I thought was protected. Low and behold about 3 years ago I found one of my photos on a website. Unless you have the money to hire an atty and fly/drive to where ever the website or person is, there is nothing one can do. I am sorry this happened to you.


#9

Ouch! That sucks :frowning:

I’m sorry that happened to you.


#10

So just to update I tried dealing with seller direct and he said he’d sort it out. After enough time had passed and I wasn’t getting anywhere I contacted support outlining what happened. That took a day but I got refunded.

Search continues. Hasn’t swayed me away from fiverr but I will be more vigilant when it comes to who I choose to do work for me in future.



Thanks for all who responded here with advice


#11

Thats great news. glad you got your money back!


#12

notitling, in the US (and I believe in most other countries) legally you would be responsible for using the other person’s logo.



Aside from legal issues, it is also damaging to your brand to use common clip art or a competitor’s logo, you want to create your own reputation not bolster someone else’s. It is up to you to protect your own branding. I’m a graphic designer and photographer and come across copyright and trademark issues a lot both because I design logos and because I use them for my own businesses.


#13

Also 1 more thing. If I hadn’t of found this out before using it for my site and subsequently got sued who’s at fault? Me? Fiverr? The seller?

How am I to know if every logo or piece of art is original?


#14

As someone said above…contact the seller and see if they will correct the issue for you first! If they will not and or fail to respond, the leave a review stating that this was not original work (how many other people have the same experience and do not know). Let customer support know!



Then find a new designer! There are many of us around that can do quality work!


#15

On the legality, as long as you can prove that it was created for you and you have no idea that it was used by someone else, the seller would be at fault. At least, that is the way that it would work in the UK. While copyright is passed to you, you didn’t do the work but you would need to prove that in a court of law. I think there could be issues where damages are sought against you if you didn’t check that the logo was unique BUT it does depend on the seller’s description.


#16

:frowning: Good luck on your next logo designer. We’re not all like that hug


#17

Wow, a new category!



Anyway back to the topic, you should contact the seller about the issue and if you are not satisfied with his reply you can either ask for a mutual cancellation or contact support if you want to have your $5 back.


#18

WOW! that is crazy! im sorry you got scammed like this. can’t believe people would actually do this but i guess some people don’t realize the trouble you can get into copying other peoples logos


#19

One thing you have to know about the internet is that nothing is private and/or owned especially graphics. I did a wedding shoot about 10 years ago and posted raw images onto a database that I thought was protected. Low and behold about 3 years ago I found one of my photos on a website. Unless you have the money to hire an atty and fly/drive to where ever the website or person is, there is nothing one can do. I am sorry this happened to you.


#20

Ouch! That sucks :frowning:

I’m sorry that happened to you.