Fiverr Forum

Copyright of Fiverr in purchased image? Please help


#1

Hello I’m from Germany and can not speak English well. I apologize. I have now made logos panels and so on for twitch. So far so good my designers sent me everything and I downloaded it and now in each photo in the middle is a Fiverr with copyright. why is that ? is it because I accepted it or not? Please help…

with friendly greetings from Germany


#2

Hi there!

Yep - that’s exactly it - the watermark will disappear when you download it after you accept the order.

Here’s some more info - it’s at the bottom of the page.

https://buyers.fiverr.com/en/article/buyer-faqs


#3

Ok, stupid of me … can I somehow accept it again after I pressed on request or do I have to wait for a new request from my designer? Sorry for the stupid question


#4

If you asked for a revision, your seller will need to re-deliver your files.

Just send them a message (not another revision request) to say whay you need.


#5

There would be another file formats sent by the seller, the one which is showing watermak is .jpg file. Check he might have sent to you a winrar folder containing all the useable files as well.


#6

You can ask the seller to send you the files in a .rar folder. That is the best way to receive multiple files in a single download.
Once you download the .rar folder in your PC, just do a right click on it and extract all the files at a particular location (eg. Desktop)

Hope this helps you.
Cheers!