A buyer did not read my provided service clearly described and paid immediately and then requested a whole different thing that cost a lot more. I made an custom offer for him and of course he rejected. I have tried to cancel the order through resolution center and I was warned by Fiverr that my business will be hurt. e.g. completion rate and listing placement etc. Isn’t it very unfair to seller? Or is there any other way to cancel an order so that I (as a seller) am not affected?
(Now I haven’t delivered yet, of course)