Fiverr Community Forum

Countdown has started but client has submitted incomplete information

Hello fiverr team, there needs to be a check box that verifies that the client has sent the vendor all the needed information.

My clients often forget to send the right stuff and the countdown starts. It’s a real problem.

I think the only solution to this would be a re-done “needed” information where you can fill in individual questions that they have to answer in separate boxes. Until each box is filled in, the order won’t be processed. Here the buyer could say something like, “i’ll fill it out later” which obviously doesn’t work out often. I simply compensate by having awfully extended gig days. Not because I want to, but I can’t be bothered for a $5 order that the person neglects to send me the proper info for until 5 days into the order.