Countdown Problem


#1

Hi

i have question, i received an order, but the buyer didnt provide the requirements, and the countdown havent start.

i tried to contact the buyer but still no reply from his side .

so now what will happen if the countdown havent started ??


#2

Click the nudge button. Wait for requirements to be submitted or cancel.


#3

Nothing will happen. The order is basically stuck. If you have sent a message to the buyer already you might want to follow up again after 1-2 days. The timer won’t start until the buyer submits requirements. If you still don’t hear anything back you can cancel the order in a couple of days.


#4

thank u for ur reply :slight_smile:


#5

All are right to saying this to right, you can contact with customer support of fiverr.com :slight_smile:


#6

go to order page, click NUDGE buyer. will be respond