Counter Still running

[oussamo]

HI,
My order is done and the buyer give me tip but I see the counter still running I don’t know why .
I see in my phone order status : order item added
I don’t understand it.

[kanishka_w]

Hello,

Once you complete an order, it takes 14 days for your funds to get cleared. If this is not your answer. Could you please upload a photo of what exactly you are experiencing?

[oussamo]

I know But why counter still running

[kanishka_w]

I know But why counter still running

Re-check it from your computer. It could be an error in the app itself.

[oussamo]

Re-check it from your computer. It could be an error in the app itself.

No problem it’s impossible to PC and Phone get some error the buyer when complete my order everything go fine but when give me a tip the counter restart counter .I open fiverr in my phone I see In order status :Order Item added

[kanishka_w]

No problem it’s impossible to PC and Phone get some error the buyer when complete my order everything go fine but when give me a tip the counter restart counter .I open fiverr in my phone I see In order status :Order Item added

Could you attach a photo (screenshot) of the error?

[oussamo]

Could you attach a photo (screenshot) of the error?

[kanishka_w]

Screenshot_2017-09-19-21-01-19-392.jpeg699×1059 170 KB

Unfortunately I have no clue what this means. However, since your order has been already completed and rated by your customer, I don’t think you have to worry about anything. Contact the fiverr support team and see if it helps!

Sorry about that again.

[oussamo]

Unfortunately I have no clue what this means. However, since your order has been already completed and rated by your customer, I don’t think you have to worry about anything. Contact the fiverr support team and see if it helps!

Sorry about that again.

Thank you My friend I will

[laquitajames751]

Did you revise the gig? Or did you attach the order to a chat message? Go back to the original order page and check the delivery button status. If it says deliver then you did not properly deliver the gig the first time.

[kanishka_w]

Thank you My friend I will

Thank you My friend I will

No problem 🙂 Hope it helps!

[Guest excelassist]

Did you ask for Time extension?
The buyer will be able to rate you if you will ask for time extension

[oussamo]

Did you ask for Time extension?

The buyer will be able to rate you if you will ask for time extension

The buyer don’t answer

[Guest excelassist]

The buyer don’t answer

Okay i had an issue i had sent time extension request

and the buyer has accepted it

The order has 23 hrs remaining and i got 3 star review, buyer will be able to rate you during time extension