Fiverr Community Forum

Counter Still running

HI,
My order is done and the buyer give me tip but I see the counter still running I don’t know why .
I see in my phone order status : order item added
I don’t understand it.

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Hello,

Once you complete an order, it takes 14 days for your funds to get cleared. If this is not your answer. Could you please upload a photo of what exactly you are experiencing?

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I know But why counter still running

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Re-check it from your computer. It could be an error in the app itself.

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No problem it’s impossible to PC and Phone get some error the buyer when complete my order everything go fine but when give me a tip the counter restart counter .I open fiverr in my phone I see In order status :Order Item added

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Could you attach a photo (screenshot) of the error?

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Unfortunately I have no clue what this means. However, since your order has been already completed and rated by your customer, I don’t think you have to worry about anything. Contact the fiverr support team and see if it helps!
Sorry about that again.

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Thank you My friend I will

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Did you revise the gig? Or did you attach the order to a chat message? Go back to the original order page and check the delivery button status. If it says deliver then you did not properly deliver the gig the first time.

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No problem :slight_smile: Hope it helps!

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Did you ask for Time extension?
The buyer will be able to rate you if you will ask for time extension

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The buyer don’t answer

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Okay i had an issue i had sent time extension request
and the buyer has accepted it

The order has 23 hrs remaining and i got 3 star review, buyer will be able to rate you during time extension

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