I know this has been a commonly discussed issue, and I pray not to sound redundant in my saying that a 14 day clearance pending time in addition to the likely 3 days of auto-clearance to have your order marked as complete. Worst, Fiverr often has a tendency to have a 24 hour lag to clear your order even after your allotted time has been payed.
As for the facts, I’ve been crawling around the forum for quite a while now, and I’ve gathered the following info:
- Fiverr uses this grueling period of wait for your money in order to ensure the buyer is 100% satisfied, in the case they decide to try to get a refund of their payment due to unhappiness or edit their review of the service.
- Buyers can contact customer service if they are unhappy with their order if the seller is not willing to refund their order, or if they decide to open a dispute even AFTER the fourteen day time period. This being said, I’m a bit confused as to why the two-week wait is necessary, when buyers can dispute payment outside of this time.
- During disputes, buyers almost ALWAYS get their money back, yet the seller’s services and time are never refunded.
- Buyers can edit their review even AFTER the 14 day time period.
Please correct me if any of this is inaccurate. I was wondering if there was some other reason we have to wait 14 days to pend clearance?