So I recently bought a gig from fiverr, and realized why I get so many ‘accidentally bought’ customers asking for a cancellation. I pressed the ‘order now’ button, and was expecting a confirm page, where I confirm my payment method etc. but there was none. As soon as I clicked that button it created the order and took the funds out of my revenues. Although I am glad it took it out of my revenues - I would have really liked a confirm page to make sure everything is in order. I’m sure plenty of other customers would want this to, and sellers - to avoid those accidental purchases.
It is even worse when sellers don’t enter any instructions. In the blink of an eye, there’s no turning back. With my ultra sensitive iPad I have had this happen when simply scrolling through other sellers’ gigs. Did my finger touch the screen? Nope! Did I place an order? You betcha! I hear it’s terrible with touchscreen phones too.