faequeen1603 Posted August 15, 2020 Share Posted August 15, 2020 Hi i made a payment but i accidentally left the app so i was not sure if the order went through. When i checked my credit card, it had already been charged. But there is no record of my order. What should i do now? Thanks Link to comment Share on other sites More sharing options...
jalalqureshi786 Posted August 15, 2020 Share Posted August 15, 2020 you should to login your id and go to buyer mode you can see your order. Link to comment Share on other sites More sharing options...
faequeen1603 Posted August 15, 2020 Author Share Posted August 15, 2020 you should to login your id and go to buyer mode you can see your order.I did. But there is no record of any order placed. Somehow the payment went through but the order didn’t because i closed the app accidentally right after i clicked the payment button. So I’m not sure what happened next Link to comment Share on other sites More sharing options...
nafishasan Posted August 15, 2020 Share Posted August 15, 2020 I did. But there is no record of any order placed. Somehow the payment went through but the order didn’t because i closed the app accidentally right after i clicked the payment button. So I’m not sure what happened nextContact Fiverr support immediately. They will check and resolve this issue. Link to comment Share on other sites More sharing options...
jalalqureshi786 Posted August 15, 2020 Share Posted August 15, 2020 I did. But there is no record of any order placed. Somehow the payment went through but the order didn’t because i closed the app accidentally right after i clicked the payment button. So I’m not sure what happened nextContact Fiverr support immediately. They will check and resolve this issue. Link to comment Share on other sites More sharing options...
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