Fiverr Community Forum

Critical Fiverr Payment Error

I tried paying for a gig using 4 different forms of payment only to receive the below error. I called my bank and they said there’s literally nothing wrong with my account and an issue with the website. I put 2 support tickets in from Friverr and absolutely no response. I guess I have no options left but to leave this site. Seems like they don’t care. Up until this point, I had bought 6 ot 7 gigs and was really starting to like Fiverr.

THERES AN ISSUE WITH YOUR PAYMENT

Call your bank or payment provider for more details about the issue
or
Provide another method of payment

1 Like

I am sorry to hear that . Due to huge application Fiverr Support team is super busy. Better try again or later. You can ask seller for Custom offer , Lets see it works.

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Unfortunately the seller is not aware nobody can buy his gigs. I feel so bad for him, but also for myself. I want to buy his gig and can’t due to a stupid Fiver glitch. This glitch is apparently year old too. I thought customer support was to resond in 24 hours? been 2 days and counting here…

Someone mentioned they’ve responded after 5 days.

I am sorry to hear that. Try some other gigs. It will help.