Fiverr Forum

CS Guidelines Could't Help Me, Now What Should I Do?

I am facing a problem with my iOS app. Firstly, it can not providing me actual information about Gig’s impressions, Views and Clicks. Secondly, it update information (mentioned above) very late. Its worrying me about the future order’s details.
I made contact to CS and they guide me to clear cache, uninstall the app and then reinstall it. I followed the guidelines but issue is same as before.
Now, what should i do? Anyone can make help?