Fiverr Forum

CS Requests not showing up in "My Activities" (Fiverr Help Centre)

Does anyone have an issue with requests not showing up in the “My Activities” section of Fiverr’s Help Centre? I sent a request and it said it was received but it’s not showing up (all my past requests are there though). This happened once before I simply sent the request a 2nd time, at which point it did show up.
On the other hand, they tell you not to send a request multiple times. Should I resend it if it’s not showing up in “My Activities”?

Yup! It’s a :beetle:

I submitted a ticket yesterday, it confirmed it went through, but it didn’t.

Checked my activities after 5-minutes it was nowhere to be found.

So, I submitted it again and this time it went through successfully. :ok_hand:t4:

To confirm I didn’t create doubles, I checked my activities again today.

I only see the one ticket.

1 Like

I’ve tried submitting a ticket 3 or 4 times today, been hours since the last try and still nothing is showing up in my activities. Guess I’ll keep trying haha!

1 Like

Yikes! Try sending the request to support@fiverr.com to see if it shows up.

I know it’s a pain in the hiney but it’s worth a shot. :sweat_smile:

3 Likes

Thanks, I’ll try that!

1 Like

Maybe this can also help, it seems to be the same issue.

1 Like