I’m experiencing this now:
I sent a preview to the client and he changed his mind, he wants more than asked in the beginning, I explained him why it can’t be done in that way, so he messaged me:
“Ok this won’t work for me
I will cancel the order and agree to pay half”
What can I do in the dashboard to cancel the order making clear that he’s the want who wants to cancel and also mark the option to pay half?