Hi dear fiverr community!
I was having this customer who just booked my translation gig.
The word count requested to translate would cost $175, but the customer assumed a discount because he/she bought once (!) before and without asking me just booked the same gig for $100.
My question is: Let’s say after sending an additional offer for the missing $75 and after the customer just ignored all my requests, I deliver only a translation for the paid $100 and then receive a bad review from this customer: Can customer support remove this review, as I am clearly in the right here and the victim? Does anyone have similar experience and how was the outcome in the end?
Thank you for your time and expertise!