a week ago i had an order to manage and promote facebook page. he didn’t ask if i am abe to do the job( i mean without a conversation with me he create an offer). I entered and asked to him for needed requirements because i won’t be able to manage it without an allowing to enter to his page, but he was not entering. I started to promote only this page buy posting it and with sharing…and i missed the order because it was marked as i was late to deliver it. i mean he didn’t enter so i haven’t got any conersation with him and it was on line marketing so no any documents shall i send him.Anyway i send the profile back after the deadline so its marked that i was late. i contact with customer support but they won’t reply to me…and 2 hours ago this person entered and ask a revision and went out from the fiverr again. So i can’t do anything now because the system doesn’t show me the button so i can send him thati need requirements and he didn’t answer on my question that i need requirements from him and also he didn’t say why he send me a revision he wrote me only " what do you do?’ he is italian ,so maybe he wanted to ask me to manage it again or etc.
Anyway i don’t mnow what to do with this order now. What shall i do in this kind of cases ?