Fiverr Community Forum

Customer not responding

Hello everyone I had a customer order an article but did not provide the specific topic I requested in the requirements, even after I asked him 3 or 4 times the customer did not respond, how should I go about this? Should I contact customer support to have them cancel the order? The order is due tomorrow…

thanks for the help :slight_smile:

will i still be able to get negative feedback for caceling even if the customer didnt provide the requirements?

O Okay great thanks :slight_smile: